NUSPA is a spa chain that has been part of Turkey’s largest sports club network, Mars Sportif, since 2007. With a total of 22 branches located within MAC/ONE and MACFit clubs, it holds the distinction of being Turkey’s first and only corporate spa chain.
With 150 expert therapists, NUSPA has approached nearly 1.5 million service instances to date, and its sustainable success is backed by unwavering values: Hygiene, Ethics, Education, and Customer Focus.
For hygiene, our spa and wet areas are cleaned frequently and regularly by professional cleaning teams using specialized cleaning materials.
We offer our world-class services to our guests in accordance with general moral and courtesy rules. This understanding forms the foundation of our ethical values.
Education means being able to instantly keep up with the changing world for us: Only therapists with globally recognized certifications can join our team. Our team regularly undergoes training, which allows our services to continue evolving in parallel with global standards.
Our primary goal here is to ensure that our guests leave NUSPA satisfied and with positive thoughts. To achieve this, we listen to our guests’ needs, respond to their feedback as quickly as possible, and continuously work on our improvement. This is how we ensure Customer Focus.
